Frequently asked questions

Vouch is a review collection and management platform for small businesses — restaurants, salons, plumbers, freelancers, contractors, service providers, and more. You create a branded review page, share it with your customers, approve the testimonials you receive, and embed them on your website to build trust and win more business.

Three steps: (1) Create your branded review page in about 2 minutes — no technical skills needed. (2) Share the link or QR code with customers via text, email, WhatsApp, or print. (3) Approve the reviews you like and embed them on your website with a single line of code. Approved reviews appear in your widget instantly.

You share a link to your branded review page — via text message, email, WhatsApp, or a printed QR code. Customers open it on any device, fill in their name, rating, and review (text or video), and hit submit. You get an instant email notification. You then approve or reject before anything goes public — no bad reviews ever appear without your consent.

Better than a trial — Vouch has a free forever plan. No credit card required. You get 1 review page and up to 10 testimonials at no cost, for as long as you want. Upgrade only when you need more pages or advanced features.

Free: $0/mo — 1 review page, up to 10 testimonials, embeddable widget with Vouch branding.

Pro: $19/mo — 5 review pages, unlimited testimonials, custom widget styles, no Vouch branding.

Business: $39/mo — Unlimited pages, unlimited testimonials, video testimonials (up to 90 sec), API access, team members.

No annual contracts. Cancel anytime. See full pricing →

Yes. Vouch provides an embeddable widget that works on any website — WordPress, Squarespace, Wix, Webflow, Shopify, or plain HTML. Paste one line of code where you want reviews to appear. The widget displays your approved testimonials as a carousel or grid and updates automatically when you approve new ones. No developer needed.

Yes, on the Business plan ($39/month). Customers can record or upload a video testimonial — up to 90 seconds, 100MB — directly from your review page. Video reviews appear inline in your approval dashboard and in your embeddable widget. No third-party video hosting needed.

Yes. All data is stored in encrypted PostgreSQL databases with TLS in transit. Passwords are hashed with bcrypt. OAuth tokens are encrypted with AES-256-GCM before storage. We never sell your data or your customers' data to third parties. Review pages only collect the information your customers voluntarily submit. See our Privacy Policy for full details.